SMS Verification Chat

Posted on 31st Jan 2019 18:11:59 in Technology, Platform

SMS Verification Chat Services allows a Central Station to bypass the initial call order for a specified amount of time. This service automatically connects Contacts in a private chat room easily accessible from any SMS mobile device.

All contacts can, discuss details amongst each other, request dispatch, cancel the alarm, or directly call the central station from a user-friendly interface. All this without the need for a mobile app.  The time allowed before operator intervention is configurable by alarm type.

This service will

  • improve the initial signal contact time
  • decrease alarm processing time
  • reduce false alarm dispatches
  • lessen incoming and outgoing calls
  • diminish voicemails left by operators


All while increasing customer service and retention!

Call sales for more information!


demo video